ADOPTION DIGITAL PHARMACY TECHNOLOGY HEALTHCARE SERVICE IN E-HEALTH
DOI:
https://doi.org/10.59819/jmti.v6i2.7163Keywords:
Digital pharmacy, digital transformation, E-health, healtcareAbstract
This study aims to analyze the impact of medication delivery services on patient queues at the Outpatient Pharmacy and evaluate user acceptance of the JUJUGNA online medication delivery service at PKU Muhammadiyah Hospital in Wonosobo. The research method used is quantitative, utilizing questionnaires. The study involved 50 samples, consisting of 23 males and 27 females who received or utilized the online medication delivery service. Data was collected through questionnaires to assess the effectiveness, patient satisfaction, and the impact of the service on the efficiency of drug distribution in the hospital. The findings indicate that the JUJUGNA online medication delivery service provides convenience for patients by enabling faster access to medications and reducing queues at the pharmacy. Additionally, patient satisfaction with this service is remarkably high, with positive responses regarding the ease of ordering and timely delivery. This study recommends that hospitals continue to enhance pharmacy service quality through the adoption of digital technology and expand the implementation of similar systems in other healthcare facilities.
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