RANCANG BANGUN SISTEM INFORMASI LAYANAN ADMINISTRASI PADA KANTOR KELURAHAN SESETAN

Authors

  • Norince Ina Lende Universitas PGRI Mahadewa Indonesia
  • I Putu Eka Indrawan Universitas PGRI Mahadewa Indonesia
  • Gde Indra Ananta Wijaya Universitas PGRI Mahadewa Indonesia

DOI:

https://doi.org/10.59819/jmti.v6i2.6961

Keywords:

Administrative Service Information System;Black Box Testing; Desa Kala Patra; Waterfall Method; Web-Based Information System

Abstract

The rapid advancement of technology has increased the need for digital transformation in public services, particularly to overcome the inefficiencies of manual administrative processes. The Sesetan Village Office faces challenges in managing administrative service requests, including lengthy processing times, difficulties in tracking application status, and the risk of data duplication. This study aims to design and  develop a web-based administrative service information system that integrates the local wisdom of Desa Kala Patra to provide flexible and adaptive public services. The system was developed using the Waterfall method, while data were collected through observation and interviews. The results show that the proposed system successfully supports online administrative services, from document submission by residents to document processing by village administrators. Black Box Testing confirmed that all system functions operated as intended, indicating that the system is feasible for implementation and can improve the efficiency, effectiveness, and quality of administrative services.

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References

Fratama, Y., Andi Christian, & Jepri Yandi. (2025). Pembangunan Sistem Informasi Layanan Publik Berbasis Web untuk Meningkatkan Aksesibilitas dan Efisiensi Administrasi di Desa Karang Agung. Jurnal Komputer, Informasi Dan Teknologi, 5(2), 11. https://doi.org/10.53697/jkomitek.v5i2.2947

Indriyani Pinem, M. (2025). Design of Village Administrative Information System at Suka Makmur Village Using the Waterfall Method (Vol. 5, Number 1). https://ioinformatic.org/

Mahendra, G. S., & Asmarajaya, I. K. A. (2022). Evaluation Using Black Box Testing and System Usability Scale in the Kidung Sekar Madya Application. Sinkron, 7(4), 2292–2302. https://doi.org/10.33395/sinkron.v7i4.11755

Pisgamargareta, A., Coyanda, J. R., & Yulianti, E. (2025). Sistem Informasi Layanan Administrasi Desa Berbasis Web pada Kantor Desa Ulak Kemang Baru.

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Published

2026-11-01

Issue

Vol. 6 No. 2 (2026): Jurnal Manajemen dan Teknologi Informasi

Section

Articles

License

Copyright (c) 2026 Norince Ina Lende, I Putu Eka Indrawan, Gde Indra Ananta Wijaya

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