PENGUJIAN ANTARMUKA DAN PENGALAMAN PENGGUNA WEBSITE SATUAN PENGAWAS INTERNAL POLITEKNIK NEGERI BALI

Authors

  • Putu Satya Saputra Politeknik Negeri Bali
  • I Putu Gede Abdi Sudiatmika Politeknik Negeri Bali
  • I Putu Astya Prayudha Politeknik Negeri Bali

DOI:

https://doi.org/10.59819/jmti.v15i1.4634

Keywords:

Usability Testing, Laravel, Internal Supervisory Unit, Higher Education Website.

Abstract

Website development for internal quality control units in higher education has become increasingly important in supporting transparency and accountability. This study focuses on usability testing of the official website of the Internal Supervisory Unit (Satuan Pengawas Internal/SPI) of Politeknik Negeri Bali, which was developed using the Laravel framework. The main objective of this research is to evaluate the website’s functionality and user interface based on user experience from three main stakeholder groups: lecturers, administrative staff, and students. A total of 15 participants were selected through purposive sampling and engaged in direct observation using structured task scenarios. Data were analyzed using a thematic qualitative approach to identify patterns of user behavior, difficulties, and feedback. The results show that users generally found the interface clear and easy to navigate, although some improvements were suggested in terms of layout consistency and icon clarity. The findings also highlight the importance of participatory design in educational IT systems. This research contributes practical insights for improving campus-based web platforms and emphasizes the relevance of user-centered design in public sector digital transformation.

Downloads

Download data is not yet available.

References

Astawa, I. P. G., Darmawiguna, I. G. M., & Sugihartini, N. (2019). Evaluasi Usability Sistem Informasi Kepegawaian Kabupaten Badung (Simpeg Badung) Menggunakan Metode Usability Testing (studi kasus: SMP Negeri 3 Petang). Karmapati, 8(2), 209–223.

Hajizah, A. (2024). Penerapan User Experience Dalam Permodelan Sistem Informasi Keuangan. Journal of Information Technology, Software Engineering and Computer Science (ITSECS, 2(1). https://doi.org/10.58602/itsecs.v2i1.88

Kristiyanti, M. (2011). Penilaian Kinerja (Performance Appraisal) pada Karyawan di Perusahaan. Majalah Ilmiah Informatika, 46.

Kurnia, S., & Nawaningtyas, N. (2024). Analisis Interaksi Pengguna dalam Desain User Interface dan User Experience yang Lebih Baik Menggunakan Metode Heuristik. JTMEI, 3(4).

Peraturan Menteri Riset, Teknologi, Dan Pendidikan Tinggi Republik Indonesia Nomor 62 Tahun 2016 Tentang Sistem Penjaminan Mutu Pendidikan Tinggi (2016). www.peraturan.go.id

Rahmasari, S. (2023). Strategi Adaptasi Bisnis di Era Digital: Menavigasi Perubahan dan Meningkatkan Keberhasilan Organisasi. Karimah Tauhid, 2(3), 622–636.

Totok, H., & Wahono, T. (2024). Peran Sistem Informasi Manajemen Dalam Meningkatkan Transparansi Dan Akuntabilitas. Paradigma: Jurnal Filsafat, Sains, Teknologi, Dan Sosial Budaya, 30, 97–110.

Yeremia Niaga Atlantika, Sabinus Beni, Eligia Monixa Salfarini, Benedhikta Kikky Vuspitasari, & Candra Gudiato. (2024). Analisis Gaya Kepemimpinan Pada Praktik Studi Kelayakan Bisnis Dalam Era Ekonomi Digital di Daerah Perbatasan. JURNAL LENTERA BISNIS, 13(3), 2026–2043. https://doi.org/10.34127/jrlab.v13i3.1257

Zamzami, F., & Arifin Faiz, I. (2015). Evaluasi Implementasi Sistem Pengendalian Internal: Studi Kasus Pada Sebuah Perguruan Tinggi Negeri. Jurnal Akuntansi Multiparadigma JAMAL, 6.

Published

2025-04-30