Jurnal Manajemen dan Teknologi Informasi

PHONE-NUMBER-BASED IDENTITY ABSTRACTION FOR WEB3 WALLETS: A SYSTEMATIC LITERATURE REVIEW

Sarah Fajriah Rahmah — 2026-11-01

Web3 wallet adoption faces severe onboarding hurdles due to complex seed phrases and reliance on foreign social logins. Meanwhile, everyday transactions in emerging markets like Indonesia heavily rely on trusted phone number verification via SMS OTP. This study examines how this familiar habit can be leveraged as an identity abstraction method for Web3 wallets. Utilizing a Systematic Literature Review (SLR) under the PRISMA 2020 protocol, a search on Google Scholar via Publish or Perish yielded 156 initial records, narrowing down to 34 selected documents. The findings identify six primary research clusters: biometrics, social login, seed phrases, phone/SMS authentication, wallet usability, and decentralized identity theory. Crucially, existing literature shows that phone/SMS authentication remains strictly confined to conventional banking and e-government, never intersecting with Web3 wallet contexts. This separation highlights a significant research gap. The study concludes that utilizing phone numbers as an identity anchor for Web3 wallets in emerging markets presents a promising yet largely unexplored space, offering a localized, user-friendly alternative to mitigate adoption barriers

ADOPTION DIGITAL PHARMACY TECHNOLOGY HEALTHCARE SERVICE IN E-HEALTH

Ratna Yulika Go — 2026-11-01

This study aims to analyze the impact of medication delivery services on patient queues at the Outpatient Pharmacy and evaluate user acceptance of the JUJUGNA online medication delivery service at PKU Muhammadiyah Hospital in Wonosobo. The research method used is quantitative, utilizing questionnaires. The study involved 50 samples, consisting of 23 males and 27 females who received or utilized the online medication delivery service. Data was collected through questionnaires to assess the effectiveness, patient satisfaction, and the impact of the service on the efficiency of drug distribution in the hospital. The findings indicate that the JUJUGNA online medication delivery service provides convenience for patients by enabling faster access to medications and reducing queues at the pharmacy. Additionally, patient satisfaction with this service is remarkably high, with positive responses regarding the ease of ordering and timely delivery. This study recommends that hospitals continue to enhance pharmacy service quality through the adoption of digital technology and expand the implementation of similar systems in other healthcare facilities.

ANALISIS SENTIMEN KEBIJAKAN WFH BAGI ASN MENGGUNAKAN ALGORITMA SVM DI MEDIA SOSIAL X

Sanu octofianto — 2026-11-01

The implementation of the Work From Home (WFH) policy for Civil State Apparatus (ASN) has generated various public opinions on social media X. This study aims to analyze public sentiment toward the WFH policy using the Support Vector Machine (SVM) algorithm. The dataset consists of 1,300 tweets collected from social media X and processed through text preprocessing, TF-IDF weighting, and sentiment classification. The results show that the SVM algorithm achieved high classification performance in distinguishing positive and negative sentiments toward the WFH policy. This study demonstrates that SVM is effective for sentiment analysis of Indonesian-language social media data and can support policy evaluation based on public opinion.

RANCANG BANGUN SISTEM INFORMASI PEMINJAMAN PADA PERPUSTAKAAN KANTOR KELURAHAN SESETAN

Apliani Anita Lende — 2026-11-01

The rapid development of information systems has increased the need for efficient and integrated public service management, including library administration. The Sesetan Village Office Library still manages book borrowing and returning manually, resulting in recording errors, inefficient data retrieval, delayed reporting, and a higher risk of document loss. This study aims to design and develop a web-based library information system to improve the management of books, members, and circulation transactions. The system was developed using the Waterfall method and implemented with the Laravel framework, PHP, MySQL, and Tailwind CSS. System functionality was evaluated through Black Box Testing. The results indicate that the developed system successfully integrates library administration into a single platform, improving the accuracy and efficiency of data management while supporting faster and more structured services. The proposed system is expected to enhance library management, support digital transformation in village-level public libraries, and serve as a reference for implementing similar systems in other local government institutions.

ANALISIS PENGARUH HUMAN CAPITAL TERHADAP KINERJA KARYAWAN PADA PERUSAHAAN START-UP TEKNOLOGI DI INDONESIA

Amelia Putri — 2026-11-01

Human capital is one of the strategic assets of organizations that plays an important role in improving employee performance and organizational competitiveness. This study aims to analyze the effect of human capital on employee performance in technology start-up companies in Indonesia. The research method uses a descriptive quantitative approach through a survey of 150 employees from 10 technology start-up companies. The data were analyzed using descriptive statistics and simple linear regression. The results show that human capital has a positive and significant effect on employee performance. This study emphasizes the importance of organizational investment in competency development, training programs, and talent management to improve productivity and sustainability

INTEGRASI MULTI-MODUL BERBASIS ENTERPRISE RESOURCE PLANNING DI UD. KARYA SEJATI JOMBANG

Roikhan Sulton Nugroho — 2026-11-01

Enterprise Resource Planning (ERP) is an approach used to integrate various company modules and operational processes into a single unified system to improve the consistency and effectiveness of data management. UD Karya Sejati, as a garment manufacturing company, previously relied on conventional data recording methods, which led to problems such as delayed information, data duplication, and difficulties in monitoring the company’s operational activities. This study aims to design and implement a web-based Enterprise Resource Planning system that integrates the company’s multi-modules into a single centralized system. The system was developed using the Waterfall method, which includes the stages of requirements analysis, system design, implementation, and testing. Integration focused on the interconnectivity between key modules so that data can be processed and shared centrally through a single database. The results of the study show that the developed system is capable of integrating data across modules in a consistent and structured manner. System testing using the black-box testing method demonstrated that all system functions operate in accordance with user requirements. Thus, the developed web-based ERP system is deemed suitable for implementation and capable of supporting data management and operational processes at UD Karya Sejati.

RANCANG BANGUN SISTEM INFORMASI LAYANAN ADMINISTRASI PADA KANTOR KELURAHAN SESETAN

Norince Ina Lende — 2026-11-01

The rapid advancement of technology has increased the need for digital transformation in public services, particularly to overcome the inefficiencies of manual administrative processes. The Sesetan Village Office faces challenges in managing administrative service requests, including lengthy processing times, difficulties in tracking application status, and the risk of data duplication. This study aims to design and develop a web-based administrative service information system that integrates the local wisdom of Desa Kala Patra to provide flexible and adaptive public services. The system was developed using the Waterfall method, while data were collected through observation and interviews. The results show that the proposed system successfully supports online administrative services, from document submission by residents to document processing by village administrators. Black Box Testing confirmed that all system functions operated as intended, indicating that the system is feasible for implementation and can improve the efficiency, effectiveness, and quality of administrative services.